Issue with opening resolution changed TIFF file in Photoshop

[Carter J]

Any suggestions how to deal with these kind of files (containing Profile-tiff:37724), so that we can open the files in Photoshop???

[dlemstra]

I don't understand what you are asking? Have you tried to remove it with '+profile tiff:37724'?

[Carter J]

I don't understand what you are asking? Have you tried to remove it with '+profile tiff:37724'?

Hi,

We are able to remove the profile "tiff:37724'" and now the file is opening in Photoshop without any issue, but we lost image layers and transparency.

How to resample these types of files (which contains profile tiff:37724 ) without losing any data (may be layers data stored in tiff:37724)?

Please suggest

[dlemstra]

You can only accomplish that after we have researched how the tiff:37724 profile works and update it when the density changes. I have no idea when we will be able to find time to do this.

[Carter J]

You can only accomplish that after we have researched how the tiff:37724 profile works and update it when the density changes. I have no idea when we will be able to find time to do this.

Thanks for the update, so can this be a considered as an ImageMagick bug?
We are stuck with this issue when converting Tiff files, so would love to get a fix in the next version release of ImageMagick.
Any estimated time will be of great help..

[Carter J]

You can only accomplish that after we have researched how the tiff:37724 profile works and update it when the density changes. I have no idea when we will be able to find time to do this.

Hi,

Any estimated timeline/release version for this.

We stuck with processing tiff files due to this issue

Thanks,

[dlemstra]

I am really sorry but I cannot give you an estimate on this. We work on this open source project as much as we can but we also have a normal day job and a social live. It will be done when it's done....

I will get back to this topic when it's done or I will contact you when I need more information.

[dlemstra]

Can you confirm that even a simple resize causes your file to not open in Photoshop?

Code: Select all

convert inputImage.tif[0] -reisze 50% outputImage.tiff

If this is happening we might have a bigger challenge I think we will have to read the layer data resize the layers and write them back to the file (in the tiff:37724 profile).

[Carter J]

Can you confirm that even a simple resize causes your file to not open in Photoshop?

Code: Select all

convert inputImage.tif[0] -reisze 50% outputImage.tiff

If this is happening we might have a bigger challenge I think we will have to read the layer data resize the layers and write them back to the file (in the tiff:37724 profile).

Yes, even after resize we not able to open the file

Thanks for looking into it