RIP software does not open imagemagick tiff files

[Akierum]

Hi, I use imagemagick ImageMagick-6.3.4-3-Q16-windows-dll.exe to work with tiff files.

To read tiff file tags i use AsTiffFileViewer http://www.awaresystems.be/

Original tiff file tag info:

Code: Select all

SubFileType (1 Long): Zero
ImageWidth (1 Short): 737
ImageLength (1 Short): 539
BitsPerSample (4 Short): 8, 8, 8, 8
Compression (1 Short): LZW
Photometric (1 Short): Seperated
StripOffsets (270 Long): 24112, 24238, 24364, 24490, 24616, 24742,...
SamplesPerPixel (1 Short): 4
RowsPerStrip (1 Short): 2
StripByteCounts (270 Long): 125, 125, 125, 125, 125, 125, 125, 125, 125,...
XResolution (1 Rational): 72
YResolution (1 Rational): 72
PlanarConfig (1 Short): Contig
ResolutionUnit (1 Short): Inch
Software (20 ASCII): Adobe Photoshop 7.0 
DateTime (20 ASCII): 2004:05:26 10:51:03 
Predictor (1 Short): 2
DotRange (2 Byte): 0, 255
700 (4649 Byte): 60, 63, 120, 112, 97, 99, 107, 101, 116, 32,...
Photoshop (16972 Byte): 56, 66, 73, 77, 4, 37, 0, 0, 0, 0, 0, 16, 0,...
34665 (1 Long): 100428

Imagemagick processed tiff file tags:

Code: Select all

ImageWidth (1 Short): 737
ImageLength (1 Short): 539
BitsPerSample (5 Short): 8, 8, 8, 8, 8
Compression (1 Short): Uncompressed
Photometric (1 Short): Seperated
FillOrder (1 Short): Msb2Lsb
DocumentName (24 ASCII): cmyk_no_compression.tif 
StripOffsets (270 Long): 8, 7378, 14748, 22118, 29488, 36858, 44228,...
Orientation (1 Short): TopLeft
SamplesPerPixel (1 Short): 5
RowsPerStrip (1 Short): 2
StripByteCounts (270 Long): 7370, 7370, 7370, 7370, 7370, 7370, 7370,...
XResolution (1 Rational): 72
YResolution (1 Rational): 72
PlanarConfig (1 Short): Contig
ResolutionUnit (1 Short): Inch
Software (58 ASCII): ImageMagick 6.3.4 05/11/07 Q16 http://www.ima...
DateTime (20 ASCII): 2004:05:26 10:51:03 
Inkset (1 Short): 1
ExtraSamples (1 Short): 2
700 (4649 Byte): 60, 63, 120, 112, 97, 99, 107, 101, 116, 32,...
Photoshop (16972 Byte): 56, 66, 73, 77, 4, 37, 0, 0, 0, 0, 0, 16, 0,...

I use HP 500PS plotter with software RIP, http://h20000.www2.hp.com/bizsupport/Te ... 7769-60303

RIP ERROR:

%%[ Startup Job ]%%

%%[ Error: undefined; OffendingCommand: image; ErrorInfo:
Decode --nostringval-- ]%%

job 1180501669, cpsi error: Cpsi abort

[magick]

We suspect your TIFF RIP can only read a subset of the TIFF image types. The question is what does it not like about the TIFF generated by ImageMagick? If you can identify that we could suggest ways to generate a compliant image. Your best bet is to send a problem report to HP and ask them what are the requirements they have for TIFF images.