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Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2015-02-11T05:34:11-07:00
by Carter J
Any suggestions how to deal with these kind of files (containing Profile-tiff:37724), so that we can open the files in Photoshop???

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2015-02-11T06:51:17-07:00
by dlemstra
I don't understand what you are asking? Have you tried to remove it with '+profile tiff:37724'?

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2015-02-12T06:09:40-07:00
by Carter J
dlemstra wrote:I don't understand what you are asking? Have you tried to remove it with '+profile tiff:37724'?
Hi,

We are able to remove the profile "tiff:37724'" and now the file is opening in Photoshop without any issue, but we lost image layers and transparency.

How to resample these types of files (which contains profile tiff:37724 ) without losing any data (may be layers data stored in tiff:37724)?

Please suggest

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2015-02-12T06:59:36-07:00
by dlemstra
You can only accomplish that after we have researched how the tiff:37724 profile works and update it when the density changes. I have no idea when we will be able to find time to do this.

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2015-02-12T20:27:03-07:00
by Carter J
dlemstra wrote:You can only accomplish that after we have researched how the tiff:37724 profile works and update it when the density changes. I have no idea when we will be able to find time to do this.
Thanks for the update, so can this be a considered as an ImageMagick bug?
We are stuck with this issue when converting Tiff files, so would love to get a fix in the next version release of ImageMagick.
Any estimated time will be of great help..

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2015-04-02T03:51:25-07:00
by Carter J
dlemstra wrote:You can only accomplish that after we have researched how the tiff:37724 profile works and update it when the density changes. I have no idea when we will be able to find time to do this.

Hi,

Any estimated timeline/release version for this.

We stuck with processing tiff files due to this issue

Thanks,

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2015-04-02T06:13:58-07:00
by dlemstra
I am really sorry but I cannot give you an estimate on this. We work on this open source project as much as we can but we also have a normal day job and a social live. It will be done when it's done....

I will get back to this topic when it's done or I will contact you when I need more information.

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2015-05-05T12:32:58-07:00
by dlemstra
Can you confirm that even a simple resize causes your file to not open in Photoshop?

Code: Select all

convert inputImage.tif[0] -reisze 50% outputImage.tiff
If this is happening we might have a bigger challenge :) I think we will have to read the layer data resize the layers and write them back to the file (in the tiff:37724 profile).

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2015-05-20T05:26:34-07:00
by Carter J
dlemstra wrote:Can you confirm that even a simple resize causes your file to not open in Photoshop?

Code: Select all

convert inputImage.tif[0] -reisze 50% outputImage.tiff
If this is happening we might have a bigger challenge :) I think we will have to read the layer data resize the layers and write them back to the file (in the tiff:37724 profile).
Yes, even after resize we not able to open the file

Thanks for looking into it