Issue while running any commands on TIFF file

[aam]

I have downloaded the version ImageMagick-6.7.2-Q16 on windows. All commands like convert, identify etc work fine with .jpg file. But when i try the same commands with TIFF, it gives me an error popup which says - "The instruction...referenced memory at .... The memory could not be read". Can someone suggest a solution.

[magick]

We're using ImageMagick 6.7.2-7. Type these commands:

• convert logo: logo.tif
  identify -verbose logo.tif

Does this command set work? If so, you may need to post a URL to one of your TIFF images. We'll need to download it and reproduce the exception before we can comment further.

[aam]

Thanks for the quick response magick. The below command set works..also i can work with jpegs, but TIFF is the issue. Also one of my friends is able to work on this TIFF. He has an older version though 6.6.6.. I was wondering if there is anything specific i need to do after installation. The path is correct and points to the installation root. Do i need anything like ghostscript etc to make it work? Unfortunately there is no way i can put the TIFF on a url. I can email it though if its a possibility.

[magick]

What command are you using? We identified and converted your image without complaint with ImageMagick 6.7.2-7 (Linux and Windows).

[aam]

Hi Magick,

I have tried identify -verbose [file] and did not work. I tried convert [file] test.tiff..it did not work either..Note that both the commands work if the [file] is jpg. It does not work if the file is TIFF. I have installed the software on windows xp service pack 3. The version i installed is the binary version for window, ImageMagick-6.7.2-8-Q16-windows-dll.exe.....I tried it on a second machine and the same problem....Is it the correct version? Also do i need to add anything in the system environments other than the Path it already adds while investigation.

Thanks for the help.