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Issue with opening resolution changed TIFF file in Photoshop

Posted: 2014-11-13T05:02:02-07:00
by Carter J
Hi,

When we are trying to open a resolution changed TIF file in Photoshop, we are experiencing below error:

Could not complete your request because the file is not compatible with this version of Photoshop

Command Used:
convert -alpha off -units pixelsperinch -resample 72 inputImage.tif[0] -profile USWebCoatedSWOP.icc -profile sRGB Color Space Profile.icm outputImage.tiff
(or)
convert -units pixelsperinch -resample 72 inputImage.tif[0] outputImage.tiff

Any insight?


ImageMagick Version:
ImageMagick 6.8.8-9 Q16 x64 2014-03-16

Identify -verbose on InputFIle:

Format: TIFF (Tagged Image File Format)
Mime type: image/tiff
Class: DirectClass
Geometry: 1200x1800+0+0
Resolution: 300x300
Print size: 4x6
Units: PixelsPerInch
Type: ColorSeparationAlpha
Base type: ColorSeparation
Endianess: MSB
Colorspace: CMYK
Depth: 8/16-bit
Channel depth:
cyan: 16-bit
magenta: 16-bit
yellow: 16-bit
black: 8-bit
alpha: 8-bit
Channel statistics:
Pixels: 2160000
Cyan:
min: 0 (0)
max: 255 (1)
mean: 55.129 (0.216192)
standard deviation: 85.1789 (0.334035)
kurtosis: -0.388331
skewness: 1.09757
Magenta:
min: 0 (0)
max: 255 (1)
mean: 40.8405 (0.160159)
standard deviation: 63.456 (0.248847)
kurtosis: -0.77282
skewness: 1.02645
Yellow:
min: 0 (0)
max: 255 (1)
mean: 37.5012 (0.147064)
standard deviation: 61.9427 (0.242913)
kurtosis: -0.326861
skewness: 1.21261
Black:
min: 0 (0)
max: 255 (1)
mean: 37.3331 (0.146404)
standard deviation: 65.5803 (0.257178)
kurtosis: 1.00143
skewness: 1.54585
Alpha:
min: 0 (0)
max: 255 (1)
mean: 82.9193 (0.325174)
standard deviation: 118.703 (0.465501)
kurtosis: -1.42563
skewness: -0.750564
Image statistics:
Overall:
min: 0 (0)
max: 255 (1)
mean: 68.5769 (0.268929)
standard deviation: 81.8659 (0.321043)
kurtosis: 1.54506
skewness: 1.6114
Total ink density: 321.569%
Alpha: cmyka(0,0,0,0,0) #0000000000
Rendering intent: Perceptual
Gamma: 0.454545
Chromaticity:
red primary: (0.64,0.33)
green primary: (0.3,0.6)
blue primary: (0.15,0.06)
white point: (0.3127,0.329)
Background color: cmyka(255,255,255,0,1)
Border color: cmyka(223,223,223,0,1)
Matte color: cmyka(189,189,189,0,1)
Transparent color: cmyka(0,0,0,0,0)
Interlace: None
Intensity: Undefined
Compose: Over
Page geometry: 1200x1800+0+0
Dispose: Undefined
Iterations: 0
Compression: LZW
Orientation: TopLeft
Properties:
date:create: 2014-11-13T12:52:22+05:00
date:modify: 2014-11-13T12:49:14+05:00
exif:ApertureValue: 8.91886
exif:CustomRendered: 0
exif:DateTimeDigitized: 2014:08:15 10:49:51
exif:DateTimeOriginal: 2014:08:15 10:49:51
exif:ExposureBiasValue: 0
exif:ExposureMode: 1
exif:ExposureProgram: 1
exif:ExposureTime: 0.0166667
exif:Flash: 16
exif:FNumber: 22
exif:FocalLength: 135
exif:FocalPlaneResolutionUnit: 2
exif:FocalPlaneXResolution: 3086.93
exif:FocalPlaneYResolution: 3091.3
exif:ISOSpeedRatings: 100
exif:MaxApertureValue: 5
exif:MeteringMode: 5
exif:PixelXDimension: 1200
exif:PixelYDimension: 1800
exif:SceneCaptureType: 0
exif:ShutterSpeedValue: 5.90689
exif:WhiteBalance: 0
signature: 0ef6f5e878e6be034112a5d56d7774642b1c8e716cd6375443f67a9fe007f7ce
tiff:alpha: unassociated
tiff:endian: msb
tiff:make: Canon
tiff:model: Canon EOS 5D
tiff:photometric: separated
tiff:rows-per-strip: 43
tiff:software: Adobe Photoshop CS5 Macintosh
tiff:timestamp: 2014:08:21 11:50:42
Clipping path:
<?xml version="1.0" encoding="iso-8859-1"?>
<svg xmlns="http://www.w3.org/2000/svg" width="1200" height="1800">
<g>
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L 579.808 889.286 Z
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L 605.151 964.904
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Profiles:
Profile-8bim: 13802 bytes
Profile-tiff:37724: 1988908 bytes
Profile-xmp: 28666 bytes
Artifacts:
filename: inputImage.tif
verbose: true
Tainted: False
Filesize: 4.475MB
Number pixels: 2.16M
Pixels per second: 20MB
User time: 0.094u
Elapsed time: 0:01.107

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2014-11-13T05:20:47-07:00
by snibgo
cyan: 16-bit
magenta: 16-bit
yellow: 16-bit
black: 8-bit
alpha: 8-bit
That is weird. I've never seen that before. Can PS read your input file? Does that have a mixture of 8 and 16 bits/channel/pixel?

I would try to get the same number of bits/channel/pixel. Try "-depth 16" or "-depth 8".

Re: Issue with opening resolution changed TIFF file in Photoshop

Posted: 2014-11-13T05:54:19-07:00
by Carter J
Yes, we are able to open inputImage using PS