Even ID 1000 for imagemagic

[sshweta]

Hi All,

we are getting below event error on one of my windows server for imagemagik, can anyone help me to understand the issue and get resolution?

Code: Select all

Log Name:      Application
Source:        Application Error
Date:          3/19/2015 11:41:21 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      WEB-05.domainname.com
Description:
Faulting application name: convert.exe, version: 5.0.0.0, time stamp: 0x4e96090d
Faulting module name: CORE_RL_magick_.dll, version: 5.0.0.0, time stamp: 0x4e960746
Exception code: 0xc0000005
Fault offset: 0x000000000010ecf9
Faulting process id: 0xe74
Faulting application start time: 0x01d062313c9eb3f3
Faulting application path: C:\Inetpub\wwwroot\ImageMagick\convert.exe
Faulting module path: C:\Inetpub\wwwroot\ImageMagick\CORE_RL_magick_.dll
Report Id: 7b302372-ce24-11e4-8885-00155dfb0103
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-03-19T10:41:21.000000000Z" />
    <EventRecordID>1114250</EventRecordID>
    <Channel>Application</Channel>
    <Computer>WEB-05.domainname.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>convert.exe</Data>
    <Data>5.0.0.0</Data>
    <Data>4e96090d</Data>
    <Data>CORE_RL_magick_.dll</Data>
    <Data>5.0.0.0</Data>
    <Data>4e960746</Data>
    <Data>c0000005</Data>
    <Data>000000000010ecf9</Data>
    <Data>e74</Data>
    <Data>01d062313c9eb3f3</Data>
    <Data>C:\Inetpub\wwwroot\ImageMagick\convert.exe</Data>
    <Data>C:\Inetpub\wwwroot\ImageMagick\CORE_RL_magick_.dll</Data>
    <Data>7b302372-ce24-11e4-8885-00155dfb0103</Data>
  </EventData>
</Event>

Thanks

[dlemstra]

What is the ImageMagick version that you are using? The error you are receiving is not really descriptive. I noticed your corporate site use .NET so you might also want to take a look at the .NET wrapper that I created, you can find that here: https://magick.codeplex.com/

[sshweta]

We are using imagemagick 6.7.3-1 2011-10-12 Q16.

I have gone thorugh the link shared by you, it seems that it is tool for the people who don't want to do installation. We have already installed imagemagick on the server and number of sites are using the same.

I am not sure why we are getting this error. as you said error is not much descriptive, how can I dig more on this?

Regards,

[dlemstra]

The Magick.NET library also allows you to program in C# or VB.NET and use classes (e.g. MagickImage) instead of invoking the command line.

Can you upgrade to a more recent version of ImageMagick and test if that resolves your issue?