Error Since Update on 4th-September-2019 HELP!!!

[Warrenfox002]

Good Morning IM

iam having an issuse on an shared cpanel with is error below it was working on the 3rd September and since update i get this.

Code: Select all

ImagickArray ( [imagick_exception] => ImagickException Object ( [message:protected] => Failed to read the file [string:Exception:private] => ImagickException: Failed to read the file in /home/debtcomp/services/signable/index.php:7 Stack trace: #0 /home/debtcomp/services/signable/index.php(7): Imagick->__construct('/home/debtcomp/...') #1 {main} [code:protected] => 1 [file:protected] => /home/debtcomp/services/signable/index.php [line:protected] => 7 [trace:Exception:private] => Array ( [0] => Array ( [file] => /home/debtcomp/services/signable/index.php [line] => 7 [function] => __construct [class] => Imagick [type] => -> [args] => Array ( [0] => /home/debtcomp/services/signable/signable_61892.pdf ) ) ) [previous:Exception:private] => ) )

My code is:

Code: Select all

$file = $_SERVER['DOCUMENT_ROOT']."/signable_61892.pdf"; // PDF is there allready 
$JPG =  $_SERVER['DOCUMENT_ROOT']."/signable_61892.jpg"; // get created once converted.
	try {
		if (file_exists($file)) {
			$im = new Imagick($file);
			$im->setResolution(300,300);
			$im->setCompressionQuality(70);
			$im->stripImage($file."[3]");
			$im->setImageAlphaChannel(1);
			$im->setImageFormat('jpg');
			$im->writeImage($JPG);
			$im->clear();
			$im->destroy();
			echo '<img src="'.$JPG.'"/>';
		}
	} catch( Exception $imagick_exception ) {
		file_put_contents(__DIR__."/error-log.log", compact( 'imagick_exception' ));
		print_r(compact( 'imagick_exception' ));
	}

and on of my clients VPS same thing but different server.

Code: Select all

Array ( [imagick_exception] => ImagickException Object ( [message:protected] => no decode delegate for this image format `/home/clientma/Clientmaster_CRM/v2/debtcompare-uk/app_files/tmp/signable_61892.pdf' @ error/constitute.c/ReadImage/544 [string:Exception:private] => ImagickException: no decode delegate for this image format `/home/clientma/Clientmaster_CRM/v2/debtcompare-uk/app_files/tmp/signable_61892.pdf' @ error/constitute.c/ReadImage/544 in /home/clientma/Clientmaster_CRM/v2/debtcompare-uk/test.php:7 Stack trace: #0 /home/clientma/Clientmaster_CRM/v2/debtcompare-uk/test.php(7): Imagick->__construct('/home/clientma/...') #1 {main} [code:protected] => 420 [file:protected] => /home/clientma/Clientmaster_CRM/v2/debtcompare-uk/test.php [line:protected] => 7 [trace:Exception:private] => Array ( [0] => Array ( [file] => /home/clientma/Clientmaster_CRM/v2/debtcompare-uk/test.php [line] => 7 [function] => __construct [class] => Imagick [type] => -> [args] => Array ( [0] => /home/clientma/Clientmaster_CRM/v2/debtcompare-uk/app_files/tmp/signable_61892.pdf ) ) ) [previous:Exception:private] => ) )

[fmw42]

Please always provide your ImageMagick version and platform when asking questions. Also which API you are using.

[Warrenfox002]

My VPS is using
imagick module version 3.4.4
ImageMagick 6.7.8-9 2019-06-11 Q16

and my shared hosting platform is using
imagick module version 3.4.4
ImageMagick 6.9.4-10 Q16 x86_64 2017-05-23

my hosting company cant get it working there said to come here to see any fixes
there running and VPS is cloudLinux witch both are had the update on 4th-September-2019

and Error From my Hosted website with same code from 1st post is

Code: Select all

ImagickArray ( [imagick_exception] => ImagickException Object ( [message:protected] => Failed to read the file [string:Exception:private] => ImagickException: Failed to read the file in /home/debtcomp/services.debtcompare.co.uk/signable/index.php:8 Stack trace: #0 /home/debtcomp/services.debtcompare.co.uk/signable/index.php(8): Imagick->__construct('/home/debtcomp/...') #1 {main} [code:protected] => 1 [file:protected] => /home/debtcomp/services.debtcompare.co.uk/signable/index.php [line:protected] => 8 [trace:Exception:private] => Array ( [0] => Array ( [file] => /home/debtcomp/services.debtcompare.co.uk/signable/index.php [line] => 8 [function] => __construct [class] => Imagick [type] => -> [args] => Array ( [0] => /home/debtcomp/services.debtcompare.co.uk/signable/signable_61892.pdf ) ) ) [previous:Exception:private] => ) )

[snibgo]

This is an ImageMagick forum. You report errors from IMagick, which is a different product that provides an interface between PHP and ImageMagick. Perhaps IMagick documentation or a forum can help with those error messages.

I suggest you try the equivalent ImageMagick at the command line:

Code: Select all

convert signable_61892.pdf -density 300 -quality 70 signable_61892.jpg

If that doesn't work, post a link to your input PDF. If it does work, then there seems to be an IMagick problem.

[fmw42]

Perhaps you need to install Ghostscript or if installed, Imagick cannot find it. That can happen and the delegates.xml file may need to have the full path to gs included.